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To return or exchange a part that is unused, uninstalled, in resalable condition, and is in original undamaged packaging, you must call our Customer Service department within 14 days of receiving the item to generate a Return Merchandise Authorization (RMA) number (determined by UPS Tracking info). Failure to notify us within 14 days will forfeit your right to a refund or an exchange. All returns will be assessed a 20% restocking fee. Upon inspection, items found to be unused, uninstalled, in resalable condition, and in original undamaged packaging will be credited less the 20% restocking fee.

Items found to be used, installed, not resalable, or not in original product packaging or damaged, will not be credited and the item will be returned to the customer if requested, at the customer's expense. We do not accept RMA requests through email, fax, or voicemail message.

All returns must be sent with a copy of the original receipt, explanation of the problem and Return Number marked clearly on the outside of the package the returned product is shipped in. Items that fail or are damaged due to customer abuse, negligence, or improper installation techniques are not returnable under any circumstances, so please take care of the parts while they are in your possession.

The customer is responsible for all freight charges incurred with the return or exchange. This includes the original freight cost to the customer. RMA numbers expire 14 days after they are issued. Items returned without an RMA number or using an expired RMA number will be refused.

All Returns must have the RMA number clearly displayed on the return shipping label. Do not write the RMA number on the original product package and take care to properly prepare package for shipping back to us. Failure to do so may result in assessing the customer an additional rebox fee for original product package damage. It is the customer's responsibility to insure the package and retrieve a tracking number with signature requirement from the carrier to protect from loss. Damaged, lost, or missing claims must be made with the carrier.

Shipments refused by you the customer and returned back to us will carry an automatic 20% restocking fee deducted from the total credit owed.

Unauthorized customer returns, or returns that are misshipped, mispackaged, or misdelivered, will not be 'tracked down' and are not the responsibility of KLM.

Shipping Rates

Because international shipping rates can vary significantly based on weight and destination, we ask that you contact us for estimated shipping charges.

All international orders are subject to applicable customs duties and associated assessments and fees. These fees may include Import Duties, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are entirely the responsibility of the purchaser. The shipping charge by KLM does NOT include any of these fees. You will normally be charged the Customs fees by the company that delivers the package at the time of delivery.

Orders that are to be shipped outside the contiguous (US - lower 48) states may not have shipping charges accurately posted on this website. If you do place an order with us for an item to be shipped outside the 48 contiguous states, you will be contacted by us for authorization of any additional shipping charges before you are charged or the item is shipped. A note about shipments to all countries outside the USA & Canada: If you are placing an order from outside of the United States or Canada, we can only accept payment by wire transfer. A wire transfer is a transaction that you initiate via your bank. It authorizes your bank to wire funds from your account to our bank. We can not ship to countries where shipments are prohibited by the United States Government.

The following is a list of countries that are authorized for International Shipments as identified by the U.S. D.O.C and are subject to change without notice:

Credit Cards will not be accepted for International orders under any circumstance.

International orders can only ship to billing addresses.

We use UPS or Federal Express for international shipments

MADS Electronics - Smarty Catcher FAQs

The MADS Electronics tuning software is well known as CaTCHER software. MADS Electronics original products were EPROMs and Flash-EPROMs (or “chips”) which could be installed in place of the original OEM EPROMs and Flash-EPROMs located in the vehicle’s on-board control module. These chips, just like the tuners of today, keep the entire vehicle safety and emissions systems intact, but modify the fuel injection settings to deliver dramatic power, torque and drivability improvements.

Also the fuel consumption is one of the most important point of MADS Electronics research. CaTCHER software can be used to reduce fuel consumption up to 15% depending on the driving condition.

With the advent of OBD-II vehicle control module in the early 1990s, most domestic vehicle manufacturers installed under-dash ports (“ALDL ports”) which allowed dealers and service techs to “re-flash” the vehicle's control module to change engine settings without replacing any chip.

So today, instead of chips, MADS Electronics products are hand-held tuners that achieve the same dramatic drivetrain improvements, without the hassle of popping the hood, pulling out the vehicle control module and replacing a chip. Installation is quick and easy, taking just 2 minutes and requiring no tools or mechanical skills whatsoever.

Q. What does "CaTCHER " stand for in MADS Electronics products?

A.  CaTCHER stands for Clutch and Traction Challenger.

Q. What is so special about the CaTCHER when it comes to MADS Electronics products?

A. The CaTCHER software is a unique animal.  It improves throttle response of the engine greatly.  It spools up the turbo sooner. (On average 200 RPM sooner.) It deals with the injection timing. It alters the torque management. Just to mention a few benefits. Customers report that the engine now "hangs" on the throttle.

Q. What has MADS Electronics Smarty to do with the CaTCHER software?

A. Smarty is the tool  you need to update your ECM with any level of the CaTCHER software. There are ten different software packs in Smarty you can choose from.

Q. What's the difference in the MADS Electronics CaTCHER software?

A. Mainly the throttle response, or maybe better the aggressiveness of the engine response. Since the full blown CaTCHER develops torque instantly, it can become a pain to drive it on slippery roads. Thus the need  to reduce the response some. Further more, there are CaTCHER versions with and without added timing stored in the Smarty. The software without added timing are useful if you want to use a timing box stacked with the CaTCHER.

Q. Does MADS Electronics Smarty have only CaTCHER software on board?

A. No,  Smarty offers SW# 0 that provides about HALF the power of a stock software. Emissions. Ehm. SW# 1 is a Fuel Saver software. SW# 2 deals only with fuel and boost.  SW
# 3 is fuel, boost, and timing.  The remaining levels can be considered CaTCHERs.

Q. Does Smarty do the boost fooling function in MADS Electronics products?

A. Yes, all the the software modules in Smarty have modified boost tables in them in order to allow for higher boost without defuelling. (Except SW#0 and of course stock)

Q. Could you take  MADS Electronics Smarty and install it on several different trucks, one at a time?

A. Yes! No problem, when you go back to stock Smarty unlocks from the VIN# and ECM. Now you're ready to go into another truck. As many times as you want.

Q. Can MADS Electronics Smarty go from one program to another, or do you have to go back to stock, then to a program?

A. You can go from any software # to any other software #. There is no need to go back to stock.

Q. Is MADS Electronics Smarty ECM or VIN sensitive?

A. YES! Smarty only works with one truck AND one ECM at one time.

Q. What if a dealer flashes the ECM and Mads Electronics Smarty was not returned to stock? Is my Smarty now useless?

A. We've been asked that question many times. Upon request, there is a "safety feature" in Smarty. Should a reflash happen without having Smarty returned to stock first, you need to contact us and tell us the  serial # of your Smarty and the VIN# of your truck.

With that information we can provide you with a password that will allow Smarty to update your ECM. That password will work ONLY ONE TIME. That means that you can unlock Smarty from the ECM only one time.

Q. Which version of "stock" will the MADS Electronics Smarty come with.

Smarty does NOT download the complete original software from the ECM and does not store it into it's memory. That is for a simple reason. The protocol in the ECM does not allow to read the flash memory. How can Smarty then return to stock? Simple. It has all the latest stock software already on board. When you choose to return the truck back to stock, Smarty takes the stock software from it's memory and updates the ECM with that software.

Q. Is MADS Electronics Smarty's  DTC reader also VIN# locked?

A. No, the DTC reader works always in any truck. Even when Smarty is VIN# locked to your truck, you can still diagnose your buddy's truck. MADS did not want you to have the hassle of going
back to stock only because you need to help someone.

Q. How long does it take to update the ECM with MADS Electronics Smarty?

A. We've done some serious research in order to minimize the time needed for an update. We've developed special boot loaders which cut the required time for an update dramatically. A typical update is done in about two minutes with Smarty S-03A and three and a half minutes with Smarty S-06A. Once you get used to Smarty it takes a few minutes from the moment you plug in
Smarty to finish. With the fastest competition it takes more than twice that time.

Q.  Does the MADS Electronics Smarty Mount in the truck... or program and then unplug?

Smarty needs to be plugged into the OBD port of your truck, program the ECM, then unplugged.

Q. If the MADS Electronics Smarty update is interrupted, how can I recover the ECM?

First of all don't panic! An interrupted update is a piece of cake for Smarty. Smarty will recover your truck automatically back to the STOCK software. Unlike the competition, you don't have  to remove fuses or battery cables. Smarty will handle the situation on it's own. You just need to turn the key on, plug in Smarty and follow the on-screen instructions. A special boot loader does that job.

Q.   Can a dealer detect MADS Electronics Smarty?

If you take your truck back to stock software then the answer is no. Smarty updates are NOT
detectable by the dealer!

Q.  Does the MADS Electronics CaTCHER raise the rev limiter?

The CaTCHER versions alter the high RPM settings in the ECM for fuel, timing, boost, torque limiter whatever... in order to allow the engine to rev. Depending upon the mods done to the engine that shows up on a dyno graph or does not.

Q.  How much horsepower will the MADS Electronics CaTCHER add to my 98.5-02 engine?

A. The CaTCHER is VERY noticeable from idle up. As soon as you touch the throttle, you will KNOW that the CaTCHER is in there. First of all, the power added by the CaTCHER depends upon the mods done to the engine. On a stock engine, typically we see an HP increase at the rear wheels of about 60 HP.

With taller injectors, the HP gain increases. How much? That depends upon the injectors, turbo, intake, and exhaust. The best mod combined with a CaTCHER is without doubt a good set of injectors.

Fuel pump wire tapping boxes without added timing come next if you're after serious HP. In that kind of scenario, the CaTCHER becomes very noticeable in the top HP range. Some customers have gained over 75 HP with that kind of stack above all other stacks they had tried before.

Is there a warranty on this MADS Electronics product?

Of course! Anyway, let me mention the fact that out of the over 2000 Smarty's sold thus far, we have had only five defective units. MADS uses the strictest quality control possible. Every single unit is tested individually four different times during the assembly before it leaves our facility. Everything is traceable for every single unit. MADS knows exactly where the parts for it came from, who assembled it, who tested it. MADS wants the Smarty products to be as trouble free as possible.

What is the Warranty Period for these MADS Electronics products?

One year warranty for MADS Electronics Smarty boxes.

MADS ELECTRONICS MADS ELECTRONICS IN STOCK AND READY TO SHIP!

PRICE: S-06A for 2003 - 2006 Turbodiesel: $685.00

• Ten different CaTCHER performance software modules for each truck.
• Smarty leaves NO trace at all of itself once the ECM is set back to stock.
• ABS / Speedo recalibration in steps of one tenth of an inch.
• Code reader, codes are displayed as Pxxxx and in plain English.
• Fastest download, up to three times faster than the competition.
• Built-in USB port for Internet updates.

Horsepower Settings

• SW# 0: Half power
• SW# 1: 30 Hp increase, with added timing
• SW# 2: 60 Hp increase, no added timing
• SW# 3: 60 Hp increase, with added timing
• SW# 4: 90 Hp increase, no added timing
• SW# 5: 90 Hp increase, with added timing
• SW# 6: 130 Hp increase, no added timing
• SW# 7: 130 Hp increase, with added timing
• SW# 8: 170 Hp increase, no added timing***
• SW# 9: 170 Hp increase, with added timing***

MORE INFORMATION ABOUT MADS Electronics Smarty Model S-06A for DODGE 24V Cummins Turbodiesel (2003 - 2006)

MADS Electronics Smarty Model S-06A1 for DODGE 24V Cummins
Turbodiesel (2003 - 2007)

MADS ELECTRONICS IN STOCK AND READY TO SHIP!

PRICE: S-06A1 for 2003 - 2007 5.9L CR Cummins Turbodiesel: $685.00

• Ten different CaTCHER performance software modules for each truck.
• Smarty leaves NO trace at all of itself once the ECM is set back to stock.
• ABS / Speedo recalibration in steps of one tenth of an inch.
• Code reader, codes are displayed as Pxxxx and in plain English.
• Fastest download, up to three times faster than the competition.
• Built-in USB port for Internet updates.

Horsepower Settings

• SW# 0: Half power
• SW# 1: 30 Hp increase, with added timing
• SW# 2: 60 Hp increase, no added timing
• SW# 3: 60 Hp increase, with added timing
• SW# 4: 90 Hp increase, no added timing
• SW# 5: 90 Hp increase, with added timing
• SW# 6: 130 Hp increase, no added timing
• SW# 7: 130 Hp increase, with added timing
• SW# 8: 170 Hp increase, no added timing***
• SW# 9: 170 Hp increase, with added timing***

MORE INFORMATION ABOUT MADS Electronics Smarty Model S-06A1 for DODGE 24V Cummins Turbodiesel (2003 - 2007)

MADS Electronics Smarty Model S-03A for Dodge 24V
Cummins Turbodiesel (98.5 - 02)

SMARTY MODULE MADS ELECTRONICS IN STOCK AND READY TO SHIP!

PRICE: S-03A for the 98.5 - 02 Cummins Turbodiesel: $649.00

Special Features

• CaTCHER software modules.
• Ten different performance levels.
• Fastest download in the industry, a typical ECM update takes just two minutes.
• ABS tire height updates in just seconds.
• Not traceable by the dealer in the stock setting. Smarty leaves no footprint.
• Cold weather 3 Cylinder High Idle is enabled in all software.
• Reads Diagnostic Trouble Codes in plain text.
• No tools required, no fuses to pull.
• USB built in for simple updates .
• Most complete keyboard in the industry.
• Reliable, it works off your OEM ECM hardware.

Software Settings

• SW# 0: Half power
• SW# 1: Fuel Saver
• SW# 2: Only more fuel and Boost
• SW# 3: Like # 2 + added timing
• SW# 4: Soft CaTCHER  no added timing
• SW# 5: Like # 4 + added Timing
• SW# 6: Mild CaTCHER no added timing
• SW# 7: Like # 6 + added Timing
• SW# 8: CaTCHER no added timing
• SW# 9: CaTCHER with Timing

MORE INFORMATION ABOUT MADS Electronics Smarty Model S-03A for Dodge 24V Cummins Turbodiesel (98.5 - 02)